Does Canon repair gray market cameras?

I just bought a Canon EOS Rebel Xsi from an online retailer. The problem is that it didn't come with any sort of warranty. There was no warranty card in the box, so I think that it might be gray market. Does Canon honor the limited warranty, as long as I have the receipt of purchase? Also is there any way to tell if the camera I bought is gray market or not?|||Neither Canon nor Nikon will repair gray-market cameras (even if you're willing to pay for it) %26amp; there's no law that will force them to. Like one answerer stated, you could send it to Japan where they will fix it.





I'm in camera sales %26amp; I've seen it plenty of times: someone asks me all the questions, finds it online for a couple of $$ less, has a problem, and whines to me when the manufacturer won't fix it. I tell them that if you didn't buy it from me and got shafted, why should I help?





The whole thing about "gray" is that it was bought outside of the normal channel. That means Canon USA didn't make any money from it %26amp; you want them to reward you by fixing your problem. If you saved more than $50 from a store, I can almost guarantee it's gray. Some places even "upgrade" your package with third-party batteries %26amp; lenses. You'll also often see a restocking fee if you send it back that will wipe out any savings you thought you were getting.





You have 2 choices:


Return it %26amp; buy it at a real camera store, or hope nothing ever goes wrong %26amp; you don't need any help with it.|||Canon by law has to honor anything that they manufactured if it is a fault on their part and not normal wear and tear no matter where you purchased your camera. A Canon rep will most likely not agree with you, but that's not what the law says... if it is a real manufacturer's defect, you have a lifetime implied warranty on the product... if it is a real defect THAT CANON IS RESPONSIBLE FOR, you can call Canon and ask them to fix it, if they do not, you can drive down to your local court-house and file a small claims suit against them... you have the legal right to do that... now if YOU caused the problem like took the camera for a swim, or left it in the cold, or simply dropped it, well, then you're out of luck...





PS alternatively you can file with the Better Business Bureau... they are probably a little easier to deal with, but it will take longer for your claim to get processed...|||I think you should read these articles.





http://support.nikontech.com/app/answers鈥?/a>





http://alzodigital.com/online_store/digi鈥?/a>





I didn't find anything about Canon as definitive as the Nikon statement but the couple of articles I read indicated that if you bought Canon gray market and didn't buy a warranty from the seller then Canon USA would not honor the warranty.





Its been my understanding for years that if you bought gray market any warranty would only be valid in the country of origin. In other words, if an importer bought cameras in Hong Kong and sold them in the USA the warranty would only be valid in Hong Kong.





You could just call or email Canon USA and ask about your camera.





1-800-652-2666





carecenter@cits.canon.com|||No, they will not. Been there, done that. They use the serial numbers to track where the product was destined for. Canon USA will not honor Canon gray market camera warranties. It doesn't pay to save the $50 on a DSLR and go gray market.|||If there is no warrantee card then the only "warrantee" you may have had is the limited warrantee implied by the seller. Your camera may have been a "refurbished" (used, but fixed up for resale) model.





As to gray market vs. USA warranties, the camera manufacturers will repair your camera but (and this is a big "but") your camera will have to be sent overseas for the warrantee repairs and that can take weeks and subjects the camera to the risks of international shipping. For professional photographers and people who just want their camera back quickly it is better just to pay the few extra dollars for the USA market ("non-gray market") so the camera will get serviced faster. I've seen situations where the gray market cameras were only slightly cheaper. To me it just makes sense to stay away from the gray market stuff and to stay with major camera retailers like Adorama, Calumet, B%26amp;H Photo, etc. Ignore the ones that give you absurdly low prices - they are usually scams - the best deal isn't always the lowest price.





Also consider Ritz and Amazon and local retailers - sometimes it pays to go directly to a camera retailer for after the sale service.|||no, they will not





mackcam.com will honor it